Today it is more difficult than ever to ensure you and your message is understood. It is equally as difficult to hear, listen, and understand others when they are speaking with you on the phone. To compensate for this, you’ll need to retool your brain and tap into parts that have laid dormant for decades.
I am on a mission to help you gain the upper hand in conversations. To better hear what is subtly, not being said, and how to use it to your advantage.
More than ever, business is being conducted over the phone. This leaves you at a disadvantage because you cannot see the other party’s body language. I’m here to help with that and take your communication skills to a new level.