The Art of Visual Listening

This is it the one and only book that teaches the techniques of:

The Art of Visual Listening.

Buy it now read today and find out what all the buzz is about. This book has been designated as "Required Reading" by numerous law enforcement agengies.

In this book, Rik D. Middleton uses the compelling stories and comments from his unique perspective to show business professionals the enduring value and importance of listening with understanding.

The author describes communication at its essence, by providing both practical and insightful lessons about what it means to be in the moment and listening with a new intensity. As a result, those who read this book will find themselves aspiring to new levels of communication visualization success. 

The new edition of the book now has two new fascinating chapters. They include real life case studies conducted in years of Rik's research. Mr. Middleton has had the opportunity to work with some really incredible companies as a consultant over the last year gaining some valuable insights. Many of these case studies relate to customer service and lie detection. Great for your call center staff or anyone else who talks to the public or clients on behalf of your organization. There are many new examples of how to recognize and use the techniques of The Art of Visual Listening.

Workshop Training, Breakouts and Presentations

Rik D. Middleton is a creative presenter with an insightful look at human communication.  As the developer of, and noted authority on The Art of Visual Listening, Mr. Middleton is recognized for his expertise on human communication styles, the impact of non-verbal communication on the spoken word, and on the most practical methods for understanding these complexities and their impact on stressful remote communications.

In 2008, after years of research, Mr. Middleton refined his techniques and expertise into a thought provoking and highly interactive presentation based on his widely acclaimed book; “Don’t Look at Me In That Tone of VOICE!”  The presentation and book have been developed to allow your attendees to gain better insight to the complexities of remote human communication during the most difficult circumstances and the most difficult method, via telephone. 

This material is primarily geared towards the distinctive needs of law enforcement, specifically hostage/Crisis negotiators

Although not a member of the law enforcement community Mr. Middleton’s presentations have be received with great appreciation and highly touted as a must see event.

We would very much like to have the opportunity to discuss the possibility of presenting to your organization. 

Feel free to contact us at your convenience.  You should expect a follow-up call from our office within the next 24 hours.

Coming Soon on CD!

For the first time you can hear the author speak the training in his book.  Hear this unique book come alive!

• Perfect for the busy professional.
• Listen to it over and over again.
• Reinforce the lessons learned.
• An easy listen to or from work.